> ## Content Index > Fetch the complete content index at: https://www.soundpathlab.com/llms.txt > Use this file to discover other available public pages before exploring further. # Sony Will End Seven Network Services on 71 Audio/Video Models on November 17, 2026 - URL: https://www.soundpathlab.com/sony-network-services-ending-71-models-november-17-2026/ - Published: 2026-08-17T14:51:54.000Z - Updated: 2026-09-13T23:30:22.000Z - Description: Sony will end seven network services—including Spotify and Google Cast—on 71 older audio/video models on November 17, 2026. - Author: SoundPath Lab - Tags: Product Issues, Known Issues, Buyer Beware Sony has announced a network-service shutdown affecting 71 older audio and video products. From **November 17, 2026**, the affected models will no longer be able to access the seven services named in Sony's notice. Sony says downloaded network services may also become inaccessible, and related icons may be removed from devices beginning **November 18, 2026**. This is an **officially confirmed lifecycle change**, not a user report or a hardware recall. It matters most to owners and second-hand buyers who rely on a product's built-in Spotify or Google Cast support. ## Issue record | Field | Record | | --------------------- | --------------------------------------------------------------------------------------------------------------------------------- | | Issue ID | SPL-SON-NET-001 | | Brand | Sony | | Products | 71 models listed below | | Status | open-confirmed | | Lifecycle status | Network-service support ending | | Impact | Specified built-in network services will stop working on the affected models | | Trigger | Sony's service termination taking effect on November 17, 2026 | | Reports | One official manufacturer notice | | Independent sources | Not required for confirmation because Sony is the manufacturer and service operator | | First observed | May 13, 2026, based on Sony's original page modification date | | Confirmed | August 14, 2026 | | Last checked | September 13, 2026 | | Evidence level | E3 — official manufacturer support notice | | Affected scope | Exact model list below; regional scope beyond the Sony USA notice is not confirmed | | Workaround | Use an external streamer or source connected through a supported input, where the specific model permits it; compatibility varies | | Manufacturer response | Sony announced the shutdown; no replacement service or firmware migration is identified | | Fix status | No fix announced; this is a planned service withdrawal | ## Services Sony says are ending - Amazon Prime Video - Google Cast - Netflix - Pandora - Slacker Radio - Spotify - Vudu Not every listed service was necessarily available on every affected product. Sony's notice does not provide a model-by-model service matrix, so SoundPath Lab does not infer individual feature availability. ## Affected models ### Audio and micro component systems CMT-MX700NI, HAP-S1, HAP-Z1ES, MAP-S1, NAC-SV10. ### AV receivers STR-DA1800, STR-DA2800ES, STR-DA3700ES, STR-DA5700ES, STR-DA5800ES, STR-DN1020, STR-DN1030, STR-DN1040, STR-DN1050, STR-DN1060, STR-DN1070, STR-DN1080, STR-DN840, STR-DN850, STR-DN860 and STR-ZA810ES. ### Blu-ray Disc players BDP-BX18, BDP-BX37, BDP-BX38, BDP-BX57, BDP-N460, BDP-S185, BDP-S270, BDP-S280, BDP-S370, BDP-S380, BDP-S390, BDP-S470, BDP-S480, BDP-S570, BDP-S580, BDP-S770 and BDP-S780. ### Blu-ray Disc home-theater systems BDV-E280, BDV-E370, BDV-E470, BDV-E570, BDV-E580, BDV-E770W, BDV-E780W, BDV-E870, BDV-E880, BDV-F7, BDV-HZ970, BDV-IZ1000W, BDV-L600, BDV-T28, BDV-T57 and BDV-T58. ### Media players FMP-X10, SMP-N100 and SMP-N200. ### Soundbars HT-CT790, HT-CT800, HT-NT3, HT-NT5, HT-RT5, HT-ST5000, HT-ST9, HT-XT2 and HT-XT3. ### Wireless speakers SA-NS310, SA-NS410, SA-NS500, SA-NS510 and SRS-X7. ## What this means for owners and buyers If built-in streaming is central to how you use one of these products, treat **November 17, 2026** as the end of the seven named services. Before buying an affected model used, price it as conventional audio/video hardware and budget for an external streamer if the available inputs support one. Sony's notice does not say that local playback, disc playback, amplification or every network function will stop. Those functions should therefore be evaluated separately for each model. SoundPath Lab will not mark the entire product as unusable. ## Verification and unknowns **Officially confirmed:** the effective date, the named services and the exact 71-model list in Sony's support notice. **Pending verification:** whether the same schedule and model list apply identically in every region; whether Sony will issue model-specific firmware changes; and which non-listed network functions remain available on each device after the shutdown. ## Sources - [Sony official support notice: Network service termination for certain Sony Electronics products](https://www.sony.com/electronics/support/articles/00398725?ref=soundpathlab.com) - [SoundPath Lab Product Issues & Limitations](https://www.soundpathlab.com/product-issues-limitations/) - [SoundPath Lab Firmware & App Update Tracker](https://www.soundpathlab.com/firmware-app-update-tracker/) ## Disclosure No retailer or manufacturer determined this record, and SoundPath Lab received no fee for the editorial conclusions stated here. This page documents a manufacturer-confirmed support change. It does not estimate failure rates and does not claim that all functions of the affected hardware will stop. ## Revision history - September 13, 2026 — Normalized the canonical issue ID to SPL-SON-NET-001 and the evidence level to E3 under the site-wide evidence ladder. Rechecked Sony's official notice (last modified August 6, 2026); the affected-model list, services and November dates are unchanged. Editorial conclusion unchanged. - August 17, 2026 — Rechecked Sony's notice (last modified August 6, 2026); no replacement service or model-list change identified. - August 14, 2026 — Initial record prepared from Sony's official notice; regional scope marked pending verification.